Your Privacy is Important…

It is Peoples Home Equity’s goal to provide you with the most valuable and professional service in the industry and to keep you as a customer for life. We understand that protecting your privacy is important. It is our obligation and goal to keep all information about you secure and confidential. That is why we have established a Privacy Policy that protects the security of any public and nonpublic personal and financial information you provide to us. You put your trust and privacy in us; we take that seriously.

Your Privacy is Important…

We collect, retain and use only the personal information that is absolutely necessary to process and service your mortgage loan. We may disclose personal information about you to a carefully selected group of service providers and third parties that assist us in the mortgage loan process. These parties include, but are not limited to; licensed credit reporting agencies, federal and state regulators, and/or payment coupon booklet vendors. We may also partner with and disclose information to unaffiliated third parties who offer ancillary products and services that we think may be of value to you. Before we disclose your information to them, we require these partners to adhere to strict standards regarding the security and confidentiality of customer information. These business partners may include, for example, homeowner’s insurance and other optional insurance product affiliates. In addition, we may disclose information to real estate agents and/or home builders who are part of the loan transaction process. This data may include your name, address, the status of your loan, your loan number, loan amount and loan type. We will not disclose your income or credit information or your social security number. Finally, we may disclose information about you as required by law. Specifically, we collect and disclose: information we receive from you on your loan application or other forms, such as your name, address and social security number; information about your past mortgage history with us or other lenders (such as your loan balance and payment history); and information we receive from a credit reporting agency, such as your creditworthiness and credit history. By submitting a request for information, you hereby provide you signature, expressly consenting to receive information by email, auto-dialer and/or pre-recorded telephone calls, and/or SMS messages from or on behalf of and its fulfillment partners and may agree to receive other offers on your telephone number you provide, including my wireless number, even if you are on a State or Federal Do-Not-Call list. Please understand that consent is not a condition of purchase and that you may revoke your consent at any time in writing to our address 2055 N Mt Juliet Rd, Ste 100 Mount Juliet, Tennessee 37122 or by emailing While we collect information about your income and assets, we only disclose this data to third parties who must have it for the loan decision-making process, such as investors (i.e. Fannie Mae and Freddie Mac) and mortgage insurance companies.

Why You Can Feel Secure

We will not sell email lists or customer lists to third parties. We do not disclose any personal information about our current and/or former customers to anyone, except as permitted or required by law. Keeping your financial information secure is one of our most important responsibilities. We will permit access to personal information about you only to those employees of Peoples Home Equity who need to know that information in order to process and service your mortgage loan. These employees are committed to keeping your personal information safe and secure. We strive to maintain the accuracy of your information and will respond in a timely manner should you feel the need to notify us that your information is not correct. We have implemented administrative, technical and physical safeguards to protect your information. These include setting policies and procedures for carefully handling customer data.

About Our Web Linking Policy

Our Web site may contain links to content provided by unaffiliated third-party sources. We cannot be held responsible for the content, security or privacy practices employed on such sites.

Use of Cookies

A “cookie” (not the ones you eat) is a small text file created by an Internet site and stored on your computer. “Cookies” do not store any personal information, unless you personally provide the information while visiting the site. Generally, “cookies” are used to store your preferences for a particular Web site. When a “cookie” is saved on your computer, only the website that created the “cookie” can read it.

When visiting our Website, Peoples Home Equity possibly will use a “cookie” to provide you with certain features. If you are uncomfortable accepting “cookies”, you can customize your privacy settings inside your browser to reject all “cookies”. If you do not allow “cookies” at all, some of the features on our Web site may not function correctly.

Security Statement

Peoples Home Equity takes multiple steps to safeguard your personal data. Among these steps include but are not limited to; requiring passwords in order to login and view information about your account, using encryption technology for data transmitted through this website, and using firewalls to protect financial information maintained on our servers.